SHIPPING

 

orders

You'll receive your handcrafted pieces within two days of placing your order.  If your item is sold out, drop us a note, we'll put it into production and within six to eight weeks it will arrive at your door. 

DOMESTIC SHIPMENTS

We ship all orders to a United States address via USPS Priority Mail, FedEx 2 Day or FedEx Overnight. Our pieces range in weight from 0.50 lb. - 6 lbs. We offer a flat rate of $15 for pieces weighing more than 1 lb. and $7 for those that weigh less. 

INTERNATIONAL SHIPMENTS

We ship all orders to an address outside of the United States via DHL Express.  We cannot deliver to P.O. Boxes, APO/FPO addresses and select U.S. Territories.

If you have any questions about your order contact our Customer Service team from Monday – Friday  9AM – 5PM EST at 646-820-0416 or email us at  hello@bggknits.com

 

RETURNS

FULL-PRICE MERCHANDISE: 

You can return full-price merchandise within 7 days of the date on your invoice to receive the full amount back on your original tender. Please include the original invoice with your return merchandise. also make sure you return the item unused with all original tags, labels and packaging intact. worn, washed, damaged, or tag less items will not be accepted for return. Unfortunately, we cannot accept full-price merchandise after 14 days from the original ship date.